KATLEM DESIGN & INVITATIONS SERVICES

CUSTOM INVITATIONS
Our custom service is for brides & grooms looking for personalized hands-on service and a one of a kind invitation. Typically we’ll start with an initial consultation (in person where available, over the phone or via email), in order to introduce ourselves and learn about what you are looking for in your invitations. At this time you can also ask any questions you might have about us or about invitations in general.

A LA CARTE INVITATIONS
For those on a tighter budget or who are looking to choose something from the comfort of their own homes our a la carte line might be right for you. In this case you can decide how much we are involved by choosing how much customization to add to any base design. Base pricing is included for our a la carte line. Design fees to alter an existing design or to combine two designs start at $150.

EMBELLISHMENTS & COORDINATING ITEMS
Want to have a cohesive feeling throughout all your wedding stationery products? We can help with that as well by designing coordinating embellishments for your invitations. We can provide you with programs, place cards, table cards, menus, thank you cards and anything else you might need in terms of stationery needs.

KATLEM DESIGN & INVITATIONS INVITATION PROCESS

CONSULT

Our main goal is providing you with an invitation that tells the story about your special day and showcases your style & personality. To do this effectively we like to talk with you either via phone, email or in person (if you are in the RI or southern MA areas) to discuss your ideas, needs, visions, dreams, etc. for your special event. We can go over color combinations, papers choices, size considerations and take a look at invitation samples (if meeting in person) to get you started or if you have a good idea of what you are looking for already we can discuss your ideas and any questions you may have. Our goal is to find out what you are looking for, provide you with information on what we can offer you, and together formulate a plan for your invitations.

DESIGN PROCESS

Custom: Based on the initial consult you'll receive an initial design comp either via email or on the web (link provided via email). At this time you can provide feedback and changes to the design. A $150 non-refundable design fee is also charged for this inial mock-up. Along with this mock-up you'll receive a proper quote outlining all the costs associated with the design. At this time you can decide whether or not you'd like to continue on with us. Once you decide that our company is right for you, the real fun begins! At this time we'd have to take care of some not so much fun paper work (see Initial Payment & Contract below) but then we quickly get back to fun stuff which is your design. From here on out we work together on your designs to make sure it's exactly what you are looking for.

A la Carte: If you see something you like in our A la Carte line drop us a line (email or phone) and let us know what you are interested in. Give us as much information you can about changes you'd like to make or if you like it as is that's great too! We'll get back in touch with you as soon as we can to get the ball rolling! You'll also receive a proper quote based on the information you've provided so you can see exactly how much everything will be.

INITIAL PAYMENT & CONTRACT

Once your design is in process you will receive the final quote and contract via email. We ask that you sign the contract and return it along with a 50% payment. We accept check, money order, credit cards (via paypal). We will order all supplies for your order after the 50% payment is received (once paper colors and sizes are approved).

FINAL APPROVAL (Wording)

A final digital proof of all components in your invitation package will be provided to you prior to production. We ask that you carefully look over this proof for spelling adjustments or errors and any final changes you may want to make to the invitation set wording. Once we receive final approval back from you no further changes can be made.

PRODUCTION

Once final approval has been received by KATLEM DESIGN & INVITATIONS you will be billed for the balance of the project. We will print, assemble, and add any embellishments to your invitations. Upon final payment we will ship your invitations to you. Depending on the size of your order production could take from one to four weeks.

SHIPPING

Shipping charges are included in the final balance payment prior to production. Orders will be shipped via UPS Ground (including insurance) unless otherwise noted. If you have a preferred shipping method please let us know. If the client is local we will make arrangements for an in person pick-up of the invitations.

RETURNS & CANCELLATIONS

Once your order has gone into production no refunds can be given. If your order must be cancelled the 50% deposit will be retained by KATLEM DESIGN & INVITATIONS not to exceed $500. Other refunds depend on how far along the project is and what supplies have been purchased.